Delivery &

Returns

Shipping

We are able to offer shipping internationally for all of our Staples pieces.

All bespoke pieces and Staples are shipped nationwide in the UK using the Royal Mail Special Delivery.

We now ship to Europe, USA & Canada and worldwide using DHL Express Delivery.

If you are based in London we are happy to provide a quote for a courier service or arrange for you to collect your order in person from our studio in Hatton Garden.

Please note all deliveries require a signature so make sure you are at home to receive your order. You might be subject to customs duties, taxes, or processing fees as part of the delivery process. Any international deliveries might be subject to to customs clearance which can cause delays out of our control.

Returns

All bespoke items are non refundable. We offer a 14 day returns policy for all Staples items (excluding earrings), so long as they are unworn, undamaged and in their original box.

The shipping charges are non refundable and we cannot refund import duties or taxes on international deliveries.

To arrange a return please email studio@whitelawgold.com.